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Priority building
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521 Mercury Lane
David Kraushaar
Brea + Sales Manager
(714)255-2940 Office
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(909)784-8275 Mobile
david@ priorityservices,net
DavidKraushaar Corporate
BEA 521 Mercury Lane ��(
CIMS Brea,CA 92821 8
LANE ,521 MERCURY • + 92821
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CITY OF POMONA, PURCHASING DEPARTMENT
505 S. Garey Avenue
Pomona, CA 91769
Janitorial Services Bid No. 2017-21
Thank you for the opportunity to provide you with a janitorial service proposal for CITY OF
POMONA.
Priority Building Services prides itself in the quality of its services, and that pride has carried over
since our inception. Your acceptance of this proposal will have us strive to ensure that this same
pride will go into maintaining your CITY OF POMONA sites with the highest quality of
housekeeping services.
We appreciate the opportunity to submit this proposal and look forward to working with you soon.
Should you have any questions or require any clarification on any aspect of our proposal, please do
not hesitate to contact me.
Sincerely,
� r
David Kraushaar
Sales Manager
Priority Building Services
521 Mercury Lane
Brea, CA 92821
Office: (714) 255-2940
Fax: (714)255-2952
David@priorityservices.net
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Priority Building Services, LLC(714)255-2940
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Cover Letter
Priority Building Services is a CIMS Certified Commercial Cleaning Company located in Brea, California at
521 Mercury Lane Brea, CA 92821. Our website is www.priorityservices.net. Priority has been in
business since April 2000. During this time we have worked with many Agencies such as City of Buena
Park and City of Brea.We are currently working with Southern California Gas Company at various
locations across Southern California;we also work with, Inland Empire Utilities Agency, Los Angeles
Sanitation District, Golden State Water Company and Moulten Niguel Water among many of our
Government contracts. Priority Building Services does not utilize any subcontractors,we perform all
work with our on employees..
Priority Building Services accepts all aspects of the request for proposal with no exceptions. As stated,
Priority Building Service has 17 years of exceptional services provided to both Private and the Public
Sectors. Priority Building Services is certified Minority Owned Company and we strive for Diversity and
promoting from within to ensure quality work and effort.
I, David Kraushaar,Sales Manager of Priority Building have fully read and understand all components of
the RFP and all addendums.This proposal and all pricing will be valid for a period of 120 days.
Thank you,
David Kraushaar
Sales Manager
Priority Building Services
521 Mercury Lane
Brea, CA 92821
Phone: (714) 255-2940
Fax: (714)255-2952
david2o riorityservices.net
www.priorityservices.net
Priority Building Services, LLC(73-4)255-2940
3
Company Profile
Established: April 2000
Owners: Simon C. Rocha, President
Scott Nankervis,Vice President
Office Locations: Corporate Headquarters
521 Mercury Lane
Brea,CA.92821
(714)255-2940 Phone
(714)255-2952 Fax
Trade and Services Associations: Building Owners and Managers Association
International Facility Managers Association
Building Service Contractors Association
US Green Building Council
Liability Insurance and Workers Compensation: General $5,000,000
Proof of insurance-available upon request Auto: $1,000,00
Worker's Comp. $1,000,000
Dun&Bradstreet: 84-481-7143
2010 Annual Sales: Over$14 Million
24 hour Response Center: Toll Free(877)508-0770
Priority Building Services, LLC(714)255-2940 u
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Statement of Qualifications (Key Personnel)
Name Location hole for Project
City of Torrance:2002-2011
Scott Nankervis City of Brea: 2004-2014 Vice President/Contract
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City of Buena Park:2007-2008 Manager
City of Fullerton:2008-2013
City of Torrance:2002-2011
City of Brea:2004-2014
ILAntonio Brava Operations Manager
City of Buena Park: 2007-2008
City of Fullerton:2008-2013
City of Torrance:2002-2011
Oi City of Brea: 2004-2014
Eddie Rocha Regional Manager
City of Buena Park:2007-2008
City of Fullerton:2008-2013
City of Torrance:2002-2011
City of Brea:2004-2014
Diego Morales Floor Care Specialist
City of Buena Park: 2007-2008
City of Fullerton:2008-2013
City of Torrance:2006-2011
City of Brea: 2006-2014
JL Laurie Mendoza Quality Control
City of Buena Park:2007-2008
City of Fullerton:2008-2013
City of Torrance:2002-2011
Domingo Soriano City of Brea: 2004-2014 Environmental Heals&
City of Buena Park:2007-2008 Safety
City of Fullerton:2008-2013
Thinking Different
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Thinking different differentiates Priority:
Although, we face a number of competitors in the marketplace none have been able to compete with
Priority's customer service,simplicity and availability. Why would you switch janitorial maintenance
from Priority Building Services?
There are building service companies that are larger than we are, but it ultimately turns out that our
customer's value performance over promises and the trust that has come from our reliability. Our
goal is to provide the most effective and efficient service from the start so our customers recognize
the quality of our company as well as our integrity.
Priority Building Services is in process of updating our business plan for the CITY OF POMONA
contract which we consider a road map that provides directions to help avoid bumps in the road.The
time we spend making our business plan thorough and accurate, and keeping it up-to-date,we
consider an investment that pays big dividends in the longterm for CITY OF POMONA a Priority.
Priority Building Services, a Partner in Your Recycling Program
As you may know California Bill AB 341 (the Mandatory Recycling Ordinance) required that
Commercial and Mixed use facilities divert at least 50% of the waste from their landfill disposal by
the year 2000 and at least 75% by the year 2020.
As a partner in your recycling program Priority Building Services looks forward to assisting you in
reaching your sustainability goals through diversion and cost savings and we understand the
importance of recycling your broken pallets, white paper, mixed paper, cardboard, shrink-wrap,
waste metal, cans and bottles, etc.
Pl asiic Bo:Hes
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REc,Yrt.ARLES Foper
Priority 130ding Services, LLC(714)255-2940 +1
Company Information
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Introduction
Priority Building Services is a progressive,quality conscious,customer driven Service Company with an on-going
commitment to professional, affordable and personalized service.We provide housekeeping service to facilities
in the commercial,industrial, manufacturing,corporate headquarters, educational,and retail markets
throughout Southern California.
With our office centrally located in Southern California,we are able to conveniently serve our growing family of
satisfied customers. Priority Building Services primary goal is to achieve a long-term relationship with our
customers by being one of the best equipped janitorial companies to design, implement, and properly
supervise all our job sites.
Company Philosophy
We at Priority Building Services believe that our clients,current and prospective,deserve our strongest
commitment to provide them with the highest quality of service.We are committed to provide our customers
with service that meet or exceed their expectations of quality at a reasonable cost.
By providing the highest quality of services we are able to successfully develop long-term relationships with our
customers.As competitive as this industry is,consistent growth can only be achieved by recognizing that our
employees are our greatest assets.
Our Management
We attribute our continued success to the ongoing development and retention of quality management.This
aspect sets us apart from our competition.All of our managers and supervisors are developed internally and
through our growth have excellent opportunities for promotions. With a solid reputation for dependability and
quality service,our management team believes that for continuous growth and success in an extremely
competitive janitorial service industry,we must serve our customers by understanding their requirements and
becoming their prime source for all services.
Our Supervision
We at Priority are very proud of our full-time, professional supervisors, because they are the keys to the
successful performance of our night cleaning operations.Their skills in employee training and motivation,along
with the
on-site inspections of our customer's facilities, ensure that the highest level of service is provided,and all of our
customer and management expectations are met.
Our supervisors are constantly in your building checking the work and training our employees. Each of our field
and site supervisors participates in a monthly bonus program where he/she has the opportunity to earn
substantial bonuses,based on the level of customer satisfaction and safe working practices.
Priority Building Services, LLC(714)255-2940 C
Company p y Information (continued) 4W
Safety
Priority Building Services complies fully with health and safety regulations wherever we operate,emphasizing
collaboration among employees and management. Our employees'safety is a top priority and concern.We
have written health and safety programs and policies, many of which exceed regulatory requirements.
Employees are provided ongoing health and safety training based on their job function.
Training
Priority Building Services provides exceptional training for its employees. It begins with an initial session and
continues with monthly training to comply with all OSHA SB198 requirements.
The janitors are instructed in the following:
• Proper use of equipment
• Proper labeling of cleaning products
• Proper cleaning techniques
•Appropriate application and handling of cleaning products
• Proper use of protective equipment
•Correct lifting techniques
• Suitable dress code
• Correct use of the Material Safety Data Sheets
• Housekeeping requirements
• Work safety and work site emergency procedures
• Compliance with CAL-OSHA SB198 requirements
All training is provided by our skilled supervisory staff and reviewed by our Safety Coordinator and
Management.
Quality Assurance
Our Quality Assurance Program begins with a well-trained, stable and reliable work force. This allows for
consistent job performance and a low turnover rate.
Priority will initiate a proactive quality control pian with onsite visits from our management and supervisory
staff.The visits will be announced as well as unannounced(where permitted). Priority provides a lead person at
each location where there are two(2)or more employees.
Each account is assigned a fully qualified and trained Q.A. Representative. Inspections will be made a minimum
of once a month. The frequency of the visits can increase dependent upon each individual account and by a
request made by the facilities manager or Priority's management team.
Priority Building Services, LLC(714)255-2940 ID
Company Information (continued)
PRI�i7/�'Y
Communication
Priority provides a 24 hour toil free response center(877)508-0770 that will connect you with our
management within minutes.Account supervisor's cell numbers will be provided in case of emergencies. For a
rapid response all of our management and supervisory staff are equipped with Blackberry and iPhones.
For our customers convenience we use fax machines and e-mail for receiving and sending contracts, inspection
reports,follow-ups, sign offs,work request,work approvals, purchase orders, letters,and other work related
documents.
At the jobsite, Lead personnel and Day Porters are issued pagers,and in some cases radios,so they can
respond to any spills or emergencies that may take place throughout the course of the day or night.
A log book may or will be stationed at a mutually agreed upon area for the purpose of special instructions and
requests
Human Resources
Priority is an equal opportunity employer.
Once a candidate fills out an application for employment our Human Resource Department does a complete
pre-employment screening of all prospective employees that includes:
✓ Employment eligibility 1-9 Verification
✓ Employment background check
✓ Criminal records check
✓ Drug testing(Where requested)
✓ DMV check
At the conclusion of these checks, Priority management reviews the reports to determine the best candidates.
Interviews are conducted and recruitment begins for employee's who prove trustworthy, reliable and have a
propensity for detail.
Priority Building Services, LLC(714)255-2940
People, Planet Profit
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Priority Building Services will be providing"green cleaning" where possible. Green cleaning takes into
consideration People, Planet and Profit.
People—Green cleaning contributes to safer and healthier work environments
Planet—Green cleaning reduces environmental impacts of the cleaning process
Profit—Green cleaning contributes to increased workplace wellness and productivity
Priority Building Services will utilize Dilution Control for the CITY OF POMONA project.
Thanks to dilution control, concentrated cleaning chemicals are effectively diluted according to
manufacturer specs by a device that automatically measures out the concentrate and the water at
certain proportions.
These devices can range from wall-mounted units to hand-held miniature dilution systems for the
smaller or outlying areas.
Why Dilution Control? `
Safety
The closed-loop system help ensure no chemical contact. Permanently
secured inserts, locking cabinets and racks create a tamper-resistant
system.
Our Solution Station products have simple descriptive names and are color-and number-coded at
every step of the dispensing process helping to ensure that our employees never dispense the wrong
chemical into the wrong bottle.
Accuracy
The metering tip is safely locked away in the concentrate bottle using a color-coded closed-loop
insert to prevent tampering with the dilution ratio and to ensure end user cost per usable gallon.
Economical and Effective
Highly effective products, precise dilution, increased worker safety, and simplicity in use all add up to
the most effective dilution control system you can find.
Priority Building Services, LLC(714)255-2940 �"
CIMS & CIMS -GB Certified with Honors
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Priority Building Services is CIMS & CIMS-GB Certified with HonorsH
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The first consensus-based management standard far the cleaning industry.
Priority Building Services is certified with Honors the CIMS and CIM-GB certification. Only a handful of
companies in CA. have been awarded this honor. And only a CIMS-certified organization can say that an
independent third party has actually performed an assessment of their systems, processes, and policies
and agreed that they have instituted the management framework required by CIMS and demanded by
those individuals responsible for selecting a cleaning service provider.
Created by the Industry,for the Industry
The Standard was created through a true consensus-based process that brought together
representatives of the cleaning,facilities management, and purchasing communities. In total, more than
100,000 constituents were represented in the process,which included full peer review,and was
administered, by ISSA and the American Institute for Cleaning Sciences(AICS).
What is CIMS-Green Building or CIMS-GB?
(1) Quality Systems SIAM
(2) Service Delivery S4 Ir .0 *0'
ass(3) Human Resources of or rganorgaai►cizat
(4) Health, Safety& Environmental Stewardship in phrs In r V; � fi
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(5) Management Commitment pose.
(6) CIMS-GB Green Buildings and Service .int. 2 '
transport.
Green Cleaning Policy ,:,, APn
Green/High Performance Cleaning program
Custodial Effectiveness Assessment (Quality System)
Purchase of Cleaning Products and Materials
Cleaning Equipment
Indoor Chemical and Pollutant Source Control
Saving Money
Ultimately,the CIMS program is all about saving money. By implementing an effective management
framework and green cleaning program, organizations are positioned to improve operational efficiency
and better serve their customers,which naturally lead to cost savings.
What is our competitive advantage,you ask?
Building service contractors that are CIMS GB Certified:
§ Distinguish themselves from their competitors
§ Improve their bottom line,allowing savings to be passed on to you,the customer.
§ Better meet the demands of their customers, like we would for you.
§ Improve the overall quality of their services,so you the customer ultimately benefits.
Priority Building Services, LLC(714)255-2940 L3
Green Cleaning: LEED and Green Cleaning Policies
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What is the LEED EB Rating System
The LEED 2009 Green Building Rating System for Existing Buildings:Operations&Maintenance is a set of performance
standards for certifying the operations and maintenance of existing commercial or institutional buildings and high--rise
residential buildings of all sizes, both public and private.The intent is to promote high performance, healthful,durable,
affordable, and environmentally sound practices in existing buildings.
Green Mission Statement
Priority Building Services is committed in maintaining a high standard of cleanliness in our client's facilities as well as
promoting indoor air quality by implementing a thorough Green Clean Program.We will accomplish this level of
commitment by incorporating Green Seal Certified chemicals that meet(GS-37)standards,as well as,certified
equipment that meet CRI Green Label standards or the standards set forth in LEED IEQ Credit 10.6.We utilize proper
custodial training, procedures and agreements for Green Cleaning in our client's facilities.We are determined to
provide healthy high performance cleaning and a more productive indoor environment with fewer burdens to our
natural resources. In essence,this will provide products that effectively clean and are environmentally friendly to the
working environment.
GREEN and Recommended Products
"Green" Paper Products: Priority Building Services is committed to providing Green Seal products that meet the
standards GS-09 and GS-01, Priority Building Services ensures that the paper which is provided to the site is chlorine
free(PCF), hypo-allergenic,contains no dyes or fragrances,and safe for use in microwave ovens, Roll and hand towels
are made from a minimum of 40%post-consumer content,toilet tissue has 20%post-consumer content,and facial
tissue has10%post-consumer content.
Micro-fiber Cleaning Products: Priority Building Services will incorporate a variety of micro-fiber commercial products.
Micro-fiber dusting cloths and flat mops will be implemented in the facility because of its ability to remove soils, pick
up dust and bacteria without the need for chemical compounds. By using these products,cleaning will be made
simpler,faster and more effective. Priority Building Services will provide proper directions to its cleaning staff in the
proper use of micro-fiber products.
GREEN Equipment:
Priority Building Services is dedicated to ensuring that all the equipment used in the client's facilities meets the
standards of Indoor Environmental Quality(IEQ)credit 10.6 of Leadership in Energy and Environmental Design (LEED).
CRI Green Label Program for vacuums assures the efficiency of vacuums for removing soil, and rates the ability to
contain that soil within the vacuum without sweeping it back into the environment.Green equipment also requires
noise levels during operation to be low and non-disturbing,at no more than 70dba for vacuums and 90dba for propane
powered equipment.
To ensure the success of our Green Clean Program,green cleaning practices must be shown to our cleaning staff. Basic
principles of green cleaning procedures will include, but will not be limited,the following:
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Green Cleaning: (continued)
An annual Green Clean training will be performed by manager,supervisors or Safety Training staff of proper
procedures in cleaning and safety practices.
o Cleaners must focus on entryways inside and out.Trapping and removing dirt and pollutants before they
enter the building is the green goal. Cleaners will be directed to frequently clean entrances and entryway
mats.
o Cleaner must be trained in procedures for minimizing particles of dust and chemicals in the air,To achieve
this goal,cleaners will be trained to apply the cleaner to the cloth rather than spraying the surface to be
cleaned.
o Cleaners should be trained in the proper use of chemical management systems for accurate product
dilution. Maximizing cleaning efficiency and minimizing waste should be the green goal.
o Cleaners should empty NEPA bags at the end of shifts or when they are half full,
c Training in proper vacuuming,extraction, rinsing and drying.
o Focusing on preventative measures.Our janitorial staff should wash their hands however many times is
necessary,and also keep equipment clean and well maintained.
o Our cleaning staff will be trained to focus on cleaning touch points such as door knobs, handles, bright
work,fixtures and any other common areas in the building where occupants come in contact.
o Cleaning staff must properly apply disinfectant in restrooms by following the proper dwell time for
chemical to work on the surface.The main purpose is to disinfect or remove any spot by using less and
fewer products.
o Leaning staff must be trained in preventing cross-contamination by using the proper micro-fiber cloth and
mop codes set by the facility.
*On-site supervisors will make sure that all products and chemicals will be stored properly.
iRecordkeeping&Cleaning Staff Agreement
Keeping records is crucial for the successful management of our Green Clean Program.A comprehensive
program will be developed for maintaining accurate reports directed to show the status of equipment and
periodic employee training.After completing Green Clean training,employees will sign the cleaning staff
agreement and cleaning codes to ensure that Green Clean requirements are met and understood.
Feedback Plan
Priority Building Services encourages building management,occupants and cleaning staff to develop open lines
of communication in order to ensure the success of the green clean program.Creating a green communication
line will help building occupants to understand that they are part of the process.The cooperation of building
occupants is vital in reaching the goal of healthy indoor environment. Building occupants,for example,will be
encouraged to notify the cleaning staff of spills,and will also be encouraged to use green cleaning chemicals
inside the facility that are approved by the building.
Continued Improvement
Priority Building Services will continue to evaluate new environmentally friendly products as they are
introduced to the market.We understand that the cleaning industry frequently makes advances in technology,
and we plan to incorporate these advances in our cleaning services as they become available.At a minimum,all
new products must meet EPA minimum guidelines,Green Seal Standards, EPA Design for the Environment
specifications, Environmental Choice Standards,CRI Standards,or standards and requirements set forth by the
USGBC LEED program.
Priority Building Services, LLC(714)255-2946
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HIRING PROCEDURE
Priority is an equal opportunity employer. When a position opens up management must follow the
following guidelines in order to find the best suited person for the job:
1) Review the job description of the position that is to be filled.
2) Post job opening in ads and online. Walk-ins and candidates who have been referred are also
welcome.
3) Candidates must then complete the pre-hire application.
4) Once candidates fill out an application for employment our Human Resource Department does a
complete pre-employment screening of all prospective employees which includes:
✓ Employment eligibility 1-9 Verification
✓ Employment background check
✓ Criminal records check
✓ Drug testing(Where requested)
✓ DMV check
5) Review the application and the screening reports to determine the best candidates.
6) Interviews are conducted and call references.
7) Pick the best qualified candidate according to the job description and who proves to trustworthy,
reliable and have a propensity for detail.
8) Have chosen candidate complete a full application and begin hiring process.
9) Employees must then be given an orientation and trained according to their job duties.
10) Retention of personnel is of high importance and is accomplished using the following benefits or
perks:
✓ Health benefits for eligible full-time employees
✓ Vacation time for full-time employees
✓ Employee picnics
✓ Safety incentives
✓ Turkey cards during the holidays
✓ Holiday dinners
✓ Continued education,training and employee development. There are a few ways to
encourage employees to grow within the company. These include:
✓ Employees are trained throughout the year on different industry specific
standards and methods.
✓ Encouraging employees to attend seminars which relate to their responsibilities
and duties.
✓ Employees are encouraged to attend trade shows.
11) Promotions help retain employees where opportunities arise.
"Clean for you,white protecting the environment" 17
Personnel Program �'t3/a1TY.
Priority has always been highly selective in the hiring of our employees. From the recruitment of a
Operation Manager to the hiring of a member of the custodial staff,nothing is left to chance.
Hiring New Employees: From the time an applicant fills out an employment application, he or she is covered by
a formalized personnel program administered by an experienced staff. Each applicant is subject to an extensive
three-point background check prior to permanent employment.
Employee Orientation:To give the new employee a sense of belonging, Provide necessary
job related information, Introduce the worker to his job, Assess his initial performance, periodic follow-up
interview,coupled with quarterly performance ratings,afford Priority the opportunity to appraise and scrutinize
each employee's job performance,work attitude and reliability.Our company's Personnel Program has resuited
in low employee turnover and an extremely low accident rate and the reassuring knowledge that every our
employees are honest,weii-trained and re}fable professional.
Appearance: Priority personnel will work in neat and clean uniforms. Company will furnish employees with a
sleeve shirt,or some other type of upper body wear,bearing the company I.R.badge.Appropriate uniforms will
be worn at all times,including personnel who are being trained.
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Floor Care Specialist
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Communication Skills:We will ensure that all member of custodial crew,on-site,will be able to communicate
in English both verbally and in writing.
Security Precautions: Custodial personnel will not allow anyone on the premises unless they are specially
assigned by the Vice President to do custodial services at the facility.This rule will be strictly enforced.
Employee Theft/Fraud Prevention Program:
We have implemented a routine background check through a contracted agency on every employee which
consists of criminal and past employment history.We also keeps a signed non-disclosure statement protecting
clients of any exposure to trade marks. In compliance with enforcement,we have a fidelity bond along with an
employee dishonest policy.
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Employee Background Screening
LexisNexiscb
Reducing risk and ensuring candidates are qualified is an important part of the hiring process.
LexisNexis° Screening Solutions offers products and services to help us automate this process and
speed the hiring process while ensuring a candidate meets our company's employment standards.
Reviewing past behavior helps us predict future behavior and verify fraud.
Available Checks:
1. Identity Verification including SSNs(Social Security Numbers)
a. An important first step in a background search,this search allows us to verify if the applicant is who he
or she portrays herself as being.
2. Education, Employment References and Professional License Verification
3. National Criminal File,Statewide Criminal Database,Worker's Compensation or Sex Offender Registry Searches
a. National database of criminal records instantly, and check for records against alias names.
4. Criminal or Credit Record Searches
a. Verify criminal records at the source(or lack thereof)to show due diligence in keeping our workforce
and your facility safe.
b. Check credit history of candidates through major bureau credit reports and comply with the Fair Credit
Reporting Act.
5. Motor Vehicle Records Search
a. Ensures our drivers are licensed and without incidence,
6. Sanction Searches(FDIC,OFAC, FDA,OIG)
a. Obtain peace of mind and meet possible regulatory requirements about who we employ to work at your
facility.
Priority Building Services, LLC(714)255-2940 r
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PRIORITY BUILDING SERVICES,LLC
521 MERCURY LANE
BREA,CA 92821
��r♦✓Q��TY V:714-255-2940
F:714-255-2952
QUALITY PLAN
Quality Assurance:
Our Quality Assurance Program begins with a well-trained, stable and reliable work force. This allows for
consistent job performance and a low turnover rate.
Priority initiates a proactive and preventative quality assurance plan with on-site visits and inspections
from our management and supervisory staff.The visits will be announced as well as unannounced (where
permitted). Priority provides a lead person at each location where there are two (2) or more employees;
this lead person also plays an important role in Priority's quality assurance plan. Cleaning personnel
follows the building specifications that are posted in the janitor's closets. The specifications show the
services and frequencies expected at each account and serve as a self check.
Each account is assigned a fully qualified and trained QA Representative. Inspections are based on the
specifications of each individual building. These inspections will be made a minimum of once a month.
The frequency of the visits can increase dependent upon each individual account and by a request made
by the facilities manager or Priority's management team.
Quality Control:
Although Priority prides itself in providing quality service, we understand that mistakes happen which may
lead to lapses in service. The way in which we respond (re-training, follow up inspections and QC
inspections)to such mistakes/lapses is what sets Priority apart from the competition.
Priority has a quality control plan in place to help control customer complaints,whether called in, e-mailed
or requested in person. The source of the complaints is kept as confidential as possible. Priority uses
WinTeam, industry specific software, to input customer complaints/requests, which creates a "work
ticket." Work tickets are then printed and reviewed by the Regional Manager, who turns them over to the
Branch Managers for scheduling. Once scheduled with the Area Managers, they communicate them to
the cleaning personnel. Once the work has been completed and verified, the Area Managers turn the
completed work tickets into our Quality Control Manager. The tickets are then closed out by the QC
Manager and feedback is given to the customers if requested, as part of the work ticket cycle.
go
"Clean for you,whiie protectfng the environment"
g
PRIORITY BUILDING SERVICES,LLC
521 MERCURY LANE
BREA,CA 92821
APHROAUFTY V:714-255-2940
F:714-255-2952
Customer Involvement:
Meeting our customers' needs and requirements is our priority and we are always looking for ways to
improve. Our customer feedback program allows us to always meet or exceed our customers'
expectations.
We provide our customers with surveys in which they can rate all levels of service provided throughout
their facility. If the customers would like to submit these surveys anonymously they are provided with a
mailing address,they can submit them directly to their QA Representatives or through our website.
Customers may also perform self-evaluations of their facility. They are given access to our website where
they can obtain a checklist with the frequencies of the services rendered at their facility which they can
rate our services and comment on service in need of improvement if they wish to do so. These
evaluations are turned in to their QA Representative or done through the website, after which the work
ticket cycle is initiated.
Customers are encouraged to walk their facility with their QA Representative during their on-site visit and
inspection. Any feedback given to their QA Representative will also initiate the work ticket cycle. All
surveys, self-evaluations and complaints are reviewed with the customers. Their feedback helps our QA
Representatives see what procedures or processes need to be reviewed for improvement.
Improvement Plan:
Together with the customer's involvement and all levels of Priority's personnel,from the cleaning staff to
the QA Representatives,we can make necessary improvements and continue to offer the best possible
service to our customers.
With the ability to track all requests and complaints in WinTeam' Priority can run reports on a daily,
weekly, monthly,quarterly or yearly basis, by building or area. These reports help correct any mistakes
before they become an ongoing problem.
Mast reports are printed on a monthly basis by the Quality Control Manager. The following is what the QC
Manager looks for in these reports:
- Aging work tickets
- Special requests made by customers that are additional services. These tickets are checked to
make sure that they have been completed and are sent to Accounts Receivable for invoicing.
- A separate report is printed for complaints by Area Manager. This report is checked for the
following:
o If complaints are taken care of in a timely manner.
o QC can see what items are recurring issues
o QC can see what areas need improvement
"Clean for you,while protecting the environment"
PRIORITY BUILDING SERVICES,LLC
521 MERCURY LANE
BREA,CA 92821
>t�a�r♦+O>�1♦T y V:714-255-2940
F:714-255-2952
Once these reports are checked the QC Manager works with the Regional Manager to correct any issues
that may have come up. They can implement changes if the procedure or processes demonstrate to be
faulty.
Corrective action is also carried out immediately and is communicated to the customer should certain
procedures change. Service issues are corrected by re-training our cleaning personnel and reiteration of
our quality assurance plan. Cleaning personnel involved or responsible for any given service issue are
given time to improve. If after re-training the problems persist,the Area Manager proceeds to take
disciplinary action. Area Managers document all disciplinary action which is tracked and filed in individual
personnel files. In order to stop service issues from becoming a reoccurring problem, disciplinary action
may include verbal and written warnings, suspensions and may lead up to termination. If at any point in
time,the cleaning personnel assigned to a customer's facility is changed,the customer is notified of the
change immediately. The QA Representatives follow up with the customer to ensure satisfaction.
All corrections, procedure implementations and re-training is documented on the work tickets and noted
in WinTeam.
"Clean for you,while protecting the environment"
PRIORITY BUILDING SERVICES,LEC
521 MERCURY LANE
BREA,CA 92821
�/3IOI�IT Y V:714-255-2940
F:714-255-2952
SERVICE DELIVERY PLAN
Priority Building Services, LLC utilizes a proven,team-oriented process for delivering high-performance
cleaning services to industry leaders who simply demand excellence and real value. Our teams are
compromised with our specialists on: Rest Rooms,Vacuuming, Light Duty and Utility Services. Our system
of cleaning Specialists simplifies employee training, balances workloads, minimizes worker complaints,
and makes it easier to hire,train and retain excellent employees.
We provide our customers with information of the staffing via a cost analysis form in which they can see
the number of hours allocated per day, service days per week, number of employees, etc. Customers
may request change task frequencies, add/delete areas, etc.to better suit their needs.
Work-loading methodology is based on scope of work. Labor is also allocated based on type of facility,
square footage, size of facility,days of service, station cleaning vs.team cleaning. Facilities which are
required to be staffed with four or more employees,each employee will be assigned to a specialty: light
duty,vacuuming, restrooms and utility services. Facilities which are required to be staffed with three or
less employees will receive training on all specialty work and work on the different areas. Priority
carefully assigns production rates according to the industry standards(square footage,type of facility, size
of facility and day of service)to determine the time needed to complete each task on scope of work.
Our process has been validated across millions of square feet in class-A multi-tenant office buildings,
corporate environments,government facilities, schools, medical facilities, retail centers.
Priority believes and applies a truly effective process for cleaning and is rooted in proper work-loading of
all tasks, building logistics, employee training, and supervision and management of the cleaning teams.
Light Duty Specialist: Dusting and Trash
Light Duty Specialist is responsible for emptying trash and recycling bins and reinstalling liners. Light Duty
Specialist also cleans telephones, dusts all horizontal and vertical surfaces. Finally,they spot clean all
other surfaces as needed such as kick plates,switch plates, walls, and fixtures. The Specialist is also
responsible to clean the Kitchens.
Vacuum Specialist:Vacuuming
The Vacuum Specialist follows the Light Duty Specialist. Using the backpack vacuum,this individual
vacuums all traffic areas and spot vacuums other areas per they job duties. She/he makes certain each
trash can have been emptied,the furniture is positioned correctly, lights are out,and the area is secured.
Rest Room Specialist: Restrooms
The Rest Room Specialist is responsible for all rest rooms cleaning and refilling the dispensers.The
Specialist uses tools that designed to prevent cross-contamination, eliminate contact with blood borne
pathogens, and kill pathogen-laden micro organisms. We train and provide the proper tools so that the
rest rooms are cleaned and disinfected daily.
"Clean for you,while protecting the environment" R3
PRIORITY BUILDING SERVICES,LLC
521 MERCURY LANE
BREA,CA 92821
APAW CANSTV V:714-255-2940
F:714-255-2952
Utility Specialist:Trash,Glass&Carpets
The Utility Specialist is responsible for policing stairs and vacuuming stairwells, cleaning glass and brass,
carpet spotting, cleaning first impression areas, and hauling all trash to the dumpster. In most cases,
Utility Specialists are also assigned project work,which may include carpet care,floor maintenance, etc.
Budgetary Controls
Using industry specific software, Priority can control labor costs as well as supply costs. Priority
Management is responsible to review all payroll budgetary reports, including the budget comparison
report and the overtime report. When there is a discrepancy the Regional Manager reviews the budget
for the facility in question. Area Managers have to move shifts around to get the account within budget,
if possible. If the budget is not adequate,the Regional Manager will re-work the contract with the
customer.
Contingency Plan
Priority Building Services has a Contingency Plan which allows us to restore and resume operations when company
faces absenteeism. Priority maintains an effective system to continue services in case the Company runs into staffing
shortages or any other service interruptions. Priority's employees are provided with proper contact information
including the Company's phone number,their Area Manager's phone number and any other emergency contact
number.The Company maintains the following protocol as part of the contingency plan:
1. Employee notifies their respective Area Manager or the Company that they will be absent.
2. The Area Manager completes an Absence Report for the employee and notifies the office immediately via
phone or e-mail.
3. The office personnel are to notify the customer and the facility's assigned QA representative immediately.
4. The Area Manager will take action depending on the facility and the service performed as follows:
o The Area Manager will send a replacement from employees who have the day off on that particular
day(for smaller facilities with two or less employees)
o The Area Manager will cover the shift with employees who only work as part-time(All Area
Mangers have a list of employees ready to cover in case of an emergency)
o Or the Area Manager will request that the employees assigned to the facility will cover for the
absent employee and will able to maintain a consistent level of service(for larger facilities with
three or more employees)
5. The QA representative will follow up with the customer for their feedback when the contingency plan is
used at their facility. If there were any questions or concerns the QA representative is responsible to initiate
the work ticket process for correction. The work ticket is reviewed with the Regional and Branch Managers
for improvement.
"Clean for you,while protecting the environment"
PRIORITY BUILDING SERVICES,LLC
521 MERCURY LANE
BREA,CA 92821
V:714-255-2940
F:714-255-2952
Customer Special Requests
Priority has the capacity and ability to assist our customers with special requests.Alf of our customers are provided
with our contact information during business hours and after business hours on a 24/7 basis.The customer may
choose to reach us via phone,e-mail or fax with any special requests. These requests initiate the work ticket process
and are scheduled for completion. There is a two-person floor crew which is trained in all cleaning specialties. The
floor crews assist with fulfilling our customers' requests.
Emergency Response
Our automated phone system will direct any emergency calls to the proper representative from the company within
minutes.On an unplanned request by a customer due to an emergency or special request,the Company is prepared
with contact information for employees with emergency respond specialties:operating special equipment(auto
scrubbers, machine extractors,wet/dry vacuums). Each Area Manager maintains a list of part-time employees who
are willing to work extra hours when the floor crews are overwhelmed. Any emergency requests will initiate the
work ticket process as well.
Disaster Action Plan
In the event of a natural or man-made disaster, including but not limited to flood,earthquakes,fire,explosions,
bomb threats or workplace violence,the employee(s) involved must remain calm. They must notify their Area
Manager immediately. It is the responsibility of the Area Manager to determine the best suitable plan of action,
whether it be relocation or complete evacuation.
If the disaster requires the assistance of law enforcement of the fire department,they must be alerted immediately.
All employees must NOT, under any circumstances,attempt to put themselves in any danger. There will be an
assigned "safe area"where all employees must meet when an evacuation is requested. Area Managers must take
roll call of all individuals. All personnel will be aware of the location of the fire extinguishers,first-aid equipment and
emergency numbers. A map and evacuation route will be available in all buildings.
Training on emergency procedures is conducted once every year.
Invoicing
Chargeback to the customers is controlled through the Accounts Receivable Department. Services which are
performed on a monthly basis are automatically billed at the beginning of the month(please refer to the invoice
process). However,when services which are not included in the contract are performed,they are tracked using the
work ticket process and are billed back to the customer.
Product/Equipment Performance Evaluation
Priority Building Services provides high quality work by acquiring the best tools and equipment available in the
janitorial industry to perform the needs of our business. PBS uses vacuum cleaners,carpet extraction equipment,and
powered floor maintenance equipment,which meet the Carpet and Rug Institute(CRI)requirements. All equipment
"Clean for you, while protecting the environment" t175
r a
PRIORITY BUILDING SERVICES,LLC
521 MERCURY LANE
BREA,CA 92821
V:714-255-2940
F:714-255-2952
is compliant with OSHA's standards of acceptable noise exposure. PBS includes a variety of microfiber products to
deliver the best service for our customers; included in our line of color-coded microfiber products are dust mops,wet
mops,dusters, rags,etc. PBS utilizes certified green seal chemicals as the main core of chemicals,as well as
Environmental Protection Agency(EPA) products.All these products are carefully selected and are proven by
janitorial industry for maximizing performance while accomplishing each cleaning task.
When new products(cleaning products or consumable)are being considered they must be evaluated and compared
to the products which they would be replacing before PBS can make a change. We look to get the best product
available for the best price.
Standardization
PBS utilizes the same products at all facilities, unless customers specify a particular product to be used at their
facility. Priority is consistent with providing every customer with similar products for best training,ordering,and
inventory purposes.
Inventory Control
PBS keeps inventory of all cleaning equipment, products,and consumables and evaluates the equipment for every
facility. PBS Area Managers are responsible to take inventory at their assigned facilities at least once per month.
They must have a clear picture of what they have in stock before they place an order for more supply.The inventory
forms and order forms are provided to the Regional Manager for review. Once approved,the orders are sent
Accounts Payable/Purchasing for fulfillment.Area Managers are to keep copies of the inventory forms with them at
all times. Copies are also kept at our office and are available upon request,
Equipment Maintenance&Repair
PBS has in place a maintenance and repair program for all the equipment.On site employees are responsible to
notify their supervisors of any damage or repairs needed on any of the equipment. Area Managers must inspect all
equipment and must request repairs, if needed,according to Manufacturer recommendations as part of our
Preventive Maintenance Program. Repairs or maintenance that needs to be performed on a piece of equipment
follows the following procedure:
1) Area Manager will pick up the piece of equipment and complete the Maintenance Request Form.
2) The equipment and the form are dropped off in our shop for our in-house technician.
3) The in-house technician will track the time,the price and any recommendations for future prevention.(If
the machine is going to be in the shop for a period of time a substitute or similar machine will be taken to
the customer's facility so that there is no disruption of service until the original machine returns to the
facility)
Contra ctor/Su b-Co ntra ctors
"Clean for you,while protecting the environment" �
f
PRIORITY BUILDING SERVICES,LLC
521 MERCURY LANE
BREA,CA 92821
rRARMAN1 T Y V:714-255-2940
F:714-255-2952
When using the services of contractors and/or sub-contractors,the Company must use the following
criteria for selecting them:
1. Contractor/Sub-Contractor must comply with Priority Quality and Service policies.
2. Contractor/Sub-Contractor must satisfy all industry specific insurance requirements and show
proof.
3. Contractor/Sub-Contractor must submit a proposal and which is evaluated by the Regional
Manager and Vice President for selection
Vendors/Order Processing
There is an approved list of vendors that we order supplies or equipment from. All vendors have
provided price lists and order forms. In keeping all aspects of our business as standardized as possible,we
use the same order form throughout the company for each vendor. However, if there are customers who
request special items we will create a specific order form for them. This helps facilitate the ordering
process helps minimize mistakes.
Supply orders are completed by the Area Managers of Site Supervisors. They are submitted to upper
management until they reach the Regional Manager,who will review them and approve them. The
Regional Manager will submit all approved orders to the Accounts Payable/Purchasing Department for
fulfillment. Only the AP/Purchasing Department is authorized to place the orders with our vendors.
A proof of delivery(POD) is required to be signed for all supplies delivered. All vendors are required to
provide a copy of the POD with their invoicing. Once AP/Purchasing receives the invoice, it is their
responsibility to confirm that the POD was included and they must also attach the original order form to
the invoice. All invoices are cross referenced with the price list and if there are any discrepancies, AP is
responsible to request credit memos and to adjust the amount due. The invoices are then coded and
submitted to the Office Manager for review. Once the invoices are reviewed they are entered into
WinTeam for payment. Check runs are done once per week or as needed.
"Clean for you,while protecting the environment" �`
r'�31��3►TY.
References
AT&T Services
Mr.Jim Lee Facilities Coordinator
217 N. Lemon Street
Anaheim,CA 92805
(714)284-3348 Fax: (714)521-2229
J11912@att.com
Janitorial Services for Southern California locations
750,000+Square Feet of Cleaning Nightly
$672,000 Annually
Leach International
Mr. Roy Powell Purchasing Administrator
6900 Orangethorpe Avenue
Buena Park,CA 90622
(714)736-7346 Fax:(714)522-8124
rpowell@leachintl.com
Janitorial and Day Porter Services
1,000,000+Square Feet of cleaning Nightly
$194,500 Annually
Inland Empire Utilities Agency
Mr. Dave Hein Facilities Specialist
6075 Kimball Avenue
Chino, CA 91708
(909)993-1687 Fax: (909)993-1684
dhein@ieua.org
Janitorial Services for all locations
100,000 Square Feet of Cleaning Nightly
$177,000 Annually
Priority Building Services, LLC(714)255-2940
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Southern California Gas Company
Mr. Ron Fowler Facilities Coordinator
8101 S. Rosemead Blvd
Pico Rivera,CA 90660
(562)806-4392 Fax:(562)806-4328
rfowler@semorautilities.com
Janitorial Services for 25 locations in Southern California
$697,000 Annually
200,000+Square Feet of Cleaning Nightly
Sanitation Districts of Los Angeles
Mr.Steve Krai Supervising Operations Engineer
24501 S. Figueroa Street
Carson,CA 90745
(310)830-2400 Ext.5255 Fax: (310) 834-9013
skrai(@lacsd.org
Janitorial and Day Porter Services for 11 locations
420,000+Square Feet of Cleaning Nightly
$446,000 Annually
Golden State Water District
Mr. Larry Fordham Contract Administrator
2143 Convention Center Way Suite#100
Ontario,CA 91761
(909)937-0111 Ext 319 Fax: (909)937-0222
Idfordha@gswater.com
Janitorial Services for all locations
250,000 Square Feet of Cleaning Nightly
$53,000 Annually
Priority Building Services, LLC(714)255-2940
.W
,p"IQ"1TY
San Gabriel Valley Water District
10/15 to Present
Nightly cleaning at all facilities.Services include General Janitorial,trash,vacuuming and floor care
100,000+Square Feet of Cleaning Nightly
11142 S.Garvey Avenue
South EI Monte,CA 91734
Rick Swift(626)448-6183
Moulton Niguel Water District
7/16 to Present
Nightly cleaning at all facilities.Services include General Janitorial,trash,vacuuming and floor care
100,000+Square Feet of Cleaning Nightly
26161 Gordon Road
Laguna Hills,CA 92653
Larry Ballew(949)831-2500
Santa Margarita Water District
11/03 to Present
Nightly cleaning at all facilities.Services include General Janitorial,trash,vacuuming and floor care
75,000+Square Feet of Cleaning Nightly
26111 Antonio Parkway
Rancho Santa Margarita,CA 92688
Jorge Bergara (949)459-6511
Priority Building Services, LLC(714)255-2940 3
REVISE -Janitorial Services, Bid No, 2017-21
Required Forms
THE FOLLOWING FORMS MUST
BE SUBMITTED WITH BID RESPONSE.
31
Page 10 of 36
R'7V1SImmD- Janitorial Services, Bid No. 2017-21
8. BIDDER SUMMARY SHEET
Bidder's Name: Priority Building Services
Bidder's Address: 521 Mercury Lane Brea CA 92821
PlanetBids Vendor ID Number for the City of Pomona: PBS521
(Bidders MUST be a registered Prospective Bidder and have downloaded the bid document from PlanetBids- DO NOT
REGISTER FOR THIS BID THROUGH A THIRD PARTY OTHER THAN PLANETBIDS)
California State License Board (CLSB) Number: NIA
Department of Industrial Relations (DIR) Registration Number: NIA
Number of years providing the specified services: 17
Main Telephone Number: 714-255-2940 Fax Number: 714-255-2952
Bid Contact (person responsible for answering questions related to the Bid response):
Name: David Kraushaar Title: sales Manager
Telephone Number: 714-255-2940 Fax: 714-255-2952
Email: David@priorityservices.net
Management Contact (person responsible for making contract decisions):
Name: David Kraushaar Title: Sales Manager
Telephone Number: 714-255-2940 Fax: 714-255-2952
Email: David@priorityservices.net
Contract/Account Manager (Person responsible for the day-to-day servicing of the
Contract/Account):
Name: Eddie Rocha Title: vice President
Telephone Number: 714-255-2940 Fax: 714-255-2952
Email: Eddie@priorityservices.net
Page 11 of 36
REVISE[ -Janitorial Services, Bid No. 2017-21
11.REVISED - BID SHEET
Janitorial Services, Bid No. 2017-21
The following prices shall be for the initial term of three (3) years:
MONTHLY PRICE PER
ITEM DESCRIPTION PRICE YEAR QTY EXTENDED PRICE
1. Civic Center Facilities 10,870 130,440 3 YRS 1391,320
2. City Yard Fleet & Admin 712 2,136 3 YRS 6,408
Offices
Nater Yard & Central 6, 906 82,872 3 YRS 248,616
Store Offices
4. Regional Transit Center 3, 674 44,088 3 YRS 132,264
5 Police Department 5, 83 70,356 3 YRS 211, 068
Facilities
Unit Price (unit cost x 3 years)
6. Performance Bond 421 5, 052 3 EA 15, 156
TOTAL CONTRACT PRICE FOR INITIAL THREE (3) TERM 1, 004, 832
The following prices shall be for optional term extension for year four (4):
ITEM DESCRIPTION MONTHLY PRICE PER QTY EXTENDED PRICE
PRICE YEAR
7. Civic Center Facilities 12,559 150,708 1 YR 150, 708
8. City Yard Fleet & Admin 816 9,792 1 YR 9, 792
Offices
9 Water Yard & Central 7,986 95,832 1 YR 95,832
Store Offices
10. Regional Transit Center 4,214 50, 568 1 YR 50,568
11. Police Department 6,749 80, 988 1 YR 80, 988
Facilities
Unit Price (unit cost x 1 year)
12. Performance Bond 4$5 5,820 1 EA 5,820
TOTAL CONTRACT PRICE FOR EXTENSION OPTION YEAR FOUR (4) 393, 708
Page 14 of 36
REMISED-.Janitorial Services, Bid No. 2017-21
The following prices shall be for optional term extension for year five (5):
ITEM DESCRIPTION MONTHLY PRICE PER QTY EXTENDED PRICE
PRICE YEAR
13. Civic Center Facilities 13,403 160,836 1 YR 160,836
City Yard Fleet & Admin
14. Offices 920 11,040 1 YR 11,040
15_ Water Yard & Central 8,525 102,300 1 YR 102,300
Store Offices
16. Regional Transit Center 4,484 53,8C8 1 YR 53, 808
17 Police Department 7 192 86,304 1 YR 86,304
Facilities
Unit Price (unit cost x 1 year)
18. Performance Bond 6, 204 1 EA 6,204
517
TOTAL CONTRACT PRICE FOR EXTENSION OPTION YEAR FIVE (5) 420,492
COMBINED CONTRACT TOTAL FOR INITIAL THREE (3) YEAR TERM, PLUS TWO (2)
YEAR EXTENTION OPTIONS:
ITEM TERM PRICE PER TERM
19. INITIAL THREE (3) TERM 1, 004, 832
29. OPTION YEAR FOUR (4) 393, 708
21. OPTION YEAR FIVE (5) 420,492
Additional Services Prices:
ITEM DESCRIPTION PRICE PER
SQUAREFOOT
22. Civic Center Facilities $0.25
23. City Yard Fieet & Admin O(ices $0.25
24. Water Yard & Central Store Offices $0.25
25. Regional Transit Center $0.25
26. Police Department Facilities $0.25
Page 15 of 36 t
REVISED- Janitorial Services, Bid No. 2017-21
WORKFORCE EXAMPLE
City Hall Facilities
Contract Manager David Kraushaar
Number of Night Supervisor(s)
Number of Cleaning Crews 7
Number of Staff on Each Crew a
City Yard Facilities
Contract Manager David Kraushaar
Number of Night Supervisor(s) 1
Number of Cleaning Crews 6
Number of Staff on Each Crew 7
Regional Transit Center Facilities
Contract Manager David Kraushaar
Number of Night Supervisor(s)
Number of Cleaning Crews 2
Number of Staff on Each Crew 3
Pomona Police Department Facilities
Contract Manager David Kraushaar
Number of Night Supervisor(s) l
Number of Cleaning Crews 3
Number of Staff on Each Crew 4
35
Page 16 of 36
REVISED-Janitorial Services, Bid No. 2017-21
12.REFERENCES
Provide three (3) past or current federal, state or local government agency references that are
comparable to the size of the City of Pomona that your company has directly contracted with as the
primary contractor. Goods or services provided must be equal to the specifications or scope of
services published herein. References must be for goods or services provided within the past five
(5) years.
I. Company Name Inland Empire Utilities Agency
Address 6075 Kimball Avenue
City Chino State CA zip 91708
Contact Name and Title: pave Hein Facilities Specialist
Telephone 909-993-1687 Email dhein@ieua.org
Number of years that services have been or were provided: 2
Service provided Janitorial Services, Floor Care Parking Lot Sweeping
2. Company Name sanitation District of Los Angeles
Address 24501 S Figueroa Street
City Carson State CA Zip 90745
Contact Name and Title: Steve Krai operations Engineer
Telephone 310-830-2400 Ext 5255 Email skrai@lacsd.org
Number of years that services have been or were provided: 2
Service provided Janitorial Services, Floor Care and Day Porter Services
3. Company Name Southern California Gas Company
Address 8101 S Rosemead Blvd
City Pico Rivera State CA Zip 90660
Contact Name and Title: Ron Fowler Facilities Coordinator
Telephone 562-806-4392 Email rfowler@semprautilities.com
Number of years that services have been or were provided: 2
Service provided Janitorial Services, Floor Care and Day Porter Services
Page 17 of 36
REVISED- Janitorial Services, Bid No. 2017-21
13-CITY OF POMONA MINORITY BUSINESS QUESTIONNAIRE
Failure to complete and submit this Worksheet with the Bid response will render
the Bid non-responsive and will not be considered for award.
Name of Business: Priority Building services
Division or Subsidiary, if applicable:
Business Address: 521 Mercury Lane
Brea CA 92821
Business Telephone No.: 714-255-2940
Contact Person: David Kraushaar
Title: Sales Manager
Type of Business:
Non Profit [ ]
Sole Proprietorship [ ]
Partnership — General [ ]
— Limited jx ]
— Corporation [ ]
Is the business 51% or more owned by:
American Indian [ ]
Asian [ ]
Black [ ]
Hispanic [ ]
Female [ ]
Other [ ]
(please specify)
Prepared By: David Kraushaar
Title: Sales Manager
Date: January 2, 2018
For more information, please contact the City of Pomona Purchasing Division (909) 620-2381.
37
Page 18 of 36
REVISED-Janitorial Services, Bid No. 2017-21
14.CITY OF POMONA STATEMENT OF NON-COLLUSION BY CONTRACTOR
Failure to complete and submit this Worksheet with the Bid response will render the Bid non-responsive
and will not be considered for award.
The undersigned who submits herewith to the City of Pomona a Bid or proposal does hereby certify that:
a. All statements of fact in such bid or proposal are true;
b. Such bid or proposal was not made in the interest of or on behalf of any undisclosed person, partnership, company,
association, organization or corporation;
c. Such bid or proposal is genuine and not collusive or sham;
d. Bidder has not, directly or indirectly by agreement, communication or conference with anyone, attempted to induce
action prejudicial to the interest of the City of Pomona or of any other bidder or anyone else interested in the
proposed procurement;
e. Bidder did not, directly or indirectly, collude, conspire, connive or agree with anyone else that said bidder or anyone
else would submit a false or sham bid or proposal, or that anyone should refrain from bidding or withdraw his bid or
proposal;
f. Bidder did not, in any manner, directly or indirectly seek by agreement, communication or conference with anyone
to raise or fix the bid or proposal price of said bidder or of anyone else, or to raise or fix any overhead, profit or cost
element of his bid or proposal price, or that of anyone else;
g. Bidder did not, directly or indirectly, submit his bid or proposal price or any breakdown thereof, or the contents
thereof, or divulge information or data relative thereto, to any corporation, partnership, company, association,
organization, bid depository, or to any member agent thereof, or to any individual or group of individuals, except to
the City of Pomona, or to any person or persons who have a partnership or other financial interest with said bidder
in his business.
h. Bidder did not provide, directly or indirectly to any officer or employee of the City of Pomona any gratuity,
entertainment, meals, or anything of value, whatsoever, which could be construed as intending to invoke any form
of reciprocation or favorable treatment.
i. No officer or principal of the undersigned firm is employed or has been employed, either full or part time, by the City
of Pomona, either currently or within the last two (2) years, or is related to any officer or employee of the City by
blood or marriage within the third degree. An exception to this section may be granted by approval of the City
Council prior to contract award.
j. No officer or principal of the undersigned firm nor any subcontractor to be engaged by the principal has been
convicted by a court of competent jurisdiction of any charge of fraud, bribery, collusion, conspiracy or any other act
in violation of any state or federal antitrust law in connection with the bidding on, award of, or performance of, any
public work contract, with any public entity, within the last three years.
I certify, under penalty of perjury under the laws of the State of California, that the foregoing is true and
correct and that this certification was executed on (Date) January 2, 2018 at (Location)
Brea , California.
Business: Priority Building Services By- David Krausha
521 Mercury Lane Brea CA 92821 7�7a
Address: (Signa re)
David Kraushaar Sales Manager
(Print Name & Title)
J�
Page 19 of 36
➢
P1=1VISWlED -Janitorial Services, Bid No. 2017-21
15.CITY OF POMONA AGREEMENT FOR INDEMNIFICATION BY CONTRACTOR AND
ACCEPTANCE AND ACKNOWLEDGMENT OF PROCUREMENT PRACTICES OF
THE CITY OF POMONA
Failure to complete and submit this Worksheet with the Bid response will render the Bid non-responsive and will not be
considered for award.
The City of Pomona requires contractors and suppliers of services to the City to agree to indemnify and hold the City of
Pomona harmless for claims or losses arising from, or in connection with, the contracting party's work for the City of
Pomona before a Purchase Order is issued.
To reduce the possibility of misunderstanding between contracting parties and the City in case of a claim or lawsuit, the
City of Pomona is requiring that contacting parties who perform services for the City sign this letter. This letter will act
as and become a part of each Contract/Purchase Order between the City of Pomona and the contracting parties signing
the letter for the duration of the contract term and any extensions thereto.
In consideration of the opportunity of doing work for the City of Pomona and benefits to be received thereby,
the contracting party to this agreement agrees as follows:
1. That where a contract, purchase order or confirming order is issued by the City of Pomona awarding a contract, this
Letter Agreement is to be considered part of that contract.
2. Contractor agrees to indemnify the City of Pomona, and any officer, employee or agent, and hold the City of
Pomona, and any officer, employee or agent, thereof harmless from any and all claims, liabilities, obligations and
causes of action, of whatsoever kind or nature, for injury to, or death of, any person (including officers, employees
and agents of the City of Pomona), and for injury or damage to or destruction of property (including property of the
City of Pomona), resulting from any and all actions or omissions of contractor or contractor's employees, agents or
invitees, or any subcontractor of contractor or any of such subcontractor's employees, agents or invitees.
3. That the contracting party specifically waives the benefits and protection of Labor Code Section 3864 which
provides: "If an action, as provided in this chapter, is prosecuted by the employee, the employer, or both jointly
against the third person results in judgment against such third person or settlement by such third person, the
employer shall have no liability to reimburse or hold such third person harmless on such judgment or settlement in
the absence of a written agreement so to be executed prior to the injury." This waiver will apply to the contracting
party to this letter to any contracts awarded by the City of Pomona during the term of this Agreement and any
extensions thereto.
4. That this Agreement has been signed by an authorized representative of the contracting party, and such
representative has the authority to bind the contractor to all terms and conditions of this Agreement.
5. That this Agreement shall be binding upon the successors and assignees of the contracting party to any contract
with the City of Pomona. As a condition precedent to acceptance, any contacts from the City of Pomona and
contracting party agree to advise its successors or assignees of this Agreement and to obtain their consent to it in
writing before the work of the representative successor or assignees begins. Such assignment shall not be
effective without the prior written consent of the City of Pomona.
6. To promptly notify the City of Pomona of any change in ownership of the contracting party while this Agreement is in
force.
This letter Agreement cannot be modified or changed without the express written consent of the City of Attorney of the
City of Pomona.
I agree to the terms of this Letter Agreement on behalf of:
Business: Brierity Building Services
By:
ignature)
Address:521 Mercury Lane Crea CA 92821 David Kraushaar sales Manager
(Print Name&Title)
Date: January 2, 2018
Page 20 of 36
REVISED -Janitorial Services, Bid No. 2017-21
17.EXCEPTIONS SHEET
Exceptions to any part of this bid document (scope of work, specifications, required forms, sample
terms and conditions, etc.) must be clearly identified and described in detail using the following
worksheet. Make a copy of, and use additional sheets if needed. Bidder must state if no exceptions
will be taken. Failure to complete and submit this worksheet with the bid response may render the
bid submittal as non-responsive.
Janitorial Services, Bid No. 2417-21
Reference Reference
Page# Item# Exceptions
No Exceptions Taken
70
Page 35 of 36
REV!�'ED- Janitorial Services, Bid No. 2017-21
18.ACKNOWLEDGEMENT AND SIGNATURE OF AUTHORIZATION
"Janitorial Services, Bid No. 2017-21"
Failure to complete and submit this Worksheet with the Bid response will render the Bid non-responsive and will not be
considered for award.
David Kraushaar Sales Manager have read and understand
(Full Printed Name) (Title)
the Bid Document, and I am duly authorized to commit my company to sell goods or perform
services specified herein. I understand by signing this bid I am not obligating the City to make this
procurement, nor am I signing a contract to sell goods or perform services.
By signing this document upon award of a contract l a ree to comply with all
specifications, scope of services requirements and terms and conditions described herein
at the pricefs) offered.
This bid is firm for 90 days from the due date identified in the Schedule of Events of this Bid.
Authorized Representative:
Business Name: priority Building Services Authorized Signer:
521 Mercury Lane Brea CA 92821
Business Address: (Signat e)
714-255-2940 David@priorityservices.net David Kraushaar sales Manager
Phone Number/E-mail Address: (Print Name & Title)
Page 36 of 36