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HomeMy WebLinkAboutUnited Maintenance Systems 01-03-2018 m Ln© ®co � -n® f�D i:3 RAE {DLn OJ' ® ® 0) ® an z ® gym C ® o ,� ® rD� 0 (n 3 � so to m m Z O ® m T� o 6) Lij f I- Ln > ® e ® CD � o ;aw 0 n :° 3 =3 0 a Di F ® r � C,) � CD a o> > m n ao �S CL .n i fro MAINTENANCE SYSTEMS 1 7=== � Proposal & Service Agreement for Janitorial Services At: City of Pomona 505 S Garey Ave Pomona, CA 91766 Submittal Date: January 3, 2018 3:00pm R.X�,0 1-F,■ tam 113 F%-01 .l rJ-T E-=1\I A I'.7 C1� Company Profile Name: United Maintenance Systems Locations: 3807 Wilshire Blvd, #800 Los Angeles, CA 90010 Telephone Number: (213) 739-1405 - lines are open 24-7! Fax Number: (213) 739-1407 Contact Person: Jae Kim / Manager Cell Phone: (213) 494-7470 Office Hours: Mondays-Fridays; 8:00am-5:00pm UMS, Inc. DBA: United Maintenance Systems Incorporated by the State of California in 1993 President and CFO: Myung Ja Lee Secretary: Ho Lee Dun and Bradstreet Number: 809366438 * 3807 Wilshire Blvd. #800 * Los Angeles, CA 90010 * T (213) 739-1405* F (213) 739-1407* F� v City of Pomona 505 S Garey Ave Pomona, CA 91766 United Maintenance Systems would like to thank you for giving us the opportunity to introduce our company and the variety of different services we currently offer. Since 1993, United Maintenance Systems has strived to offer excellent cleaning services at unbeatable prices. What sets our company apart from all the others is that our business is family owned and operated. Our owner has been in the janitorial business for over 24 years and has personal experiences in the field. We will not take your account and "hand it away" to someone else and forget about it. We strive on maintaining close, personal relationships with all our clients from the start to end of a contract. Our cell phone lines are open 24-7 and you can feel free to give us a call for anything you may need. We currently work with a variety of different large companies and we also service many high- maintenance government facilities such as the City of West Covina, City of Glendora, City of Cypress and CalState University of Los Angeles Therefore, we can assuredly accommodate all your cleaning needs. Please take your time, check out all of our references and give us an opportunity to service your facility. Our offered price is valid for 90 days. If you have any questions or concerns regarding our company or this proposal, please don't hesitate to call me at (213) 739-1405. 1 thank you once again for sharing your time and hope that we can do business together in the near future. Sincerely, G�-� Jae Kim United Maintenance Systems 3807 Wilshire Blvd. #800 Los Angeles, CA 90010 T (213) 739-1405 F (213) 739-1407 C (213) 494-7470 Email: 'kim umsla.com * 3807 Wilshire Blvd. #800 * Los Angeles, CA 90010 * T(213) 739-1405* F (213) 739-1407* Quality Control Plan The Quality control program is an essential part of the cleaning service. All supervision and inspections are overseen and strictly enforced on a day-to-day basis by our management. We maintain incentive programs which motivate all our supervisory personnel to strive for excellence. Each supervisor oversees a limited number of accounts. This helps to maintain a high supervisor to worker ratio, which in turn, helps to alleviate most problems and lead to a cleaner building. You will find that all our supervisory personnel are dedicated employees with a strong desire to provide consistent, high quality cleaning. Supervision Upon award of a contract, an on-site supervisor is assigned to the building to coordinate operations. His or her responsibility includes hands-on training of new employees, daily inspections, filling out a quality check list, and general supervision. The supervisor ensures that all workers follow company regulations, instructions, and maintain their areas of responsibilities at the optimum level. Inspection Daily inspections are performed by the supervisor. He or she randomly selects one or two areas each night, and thoroughly inspects, grading the work on a quality check list which is turned in to the Operations Manager the next day for review. Any deficiencies found are promptly corrected, and the corrective measures taken are noted on a written report. A complete monthly inspection is performed by the Area Manager. At the end of each month, our Area Manager goes through each floor, and randomly selects an office, restroom, kitchen, etc. for detailed inspection. Daily, weekly, monthly, semi-annual and annual assignments are checked, such as floor buffing, stripping and replenishing, carpet cleaning, high dusting, and window cleaning. Periodically, the Operations Manager visits the work site during the day, for an inspection and overall survey of the work. At this time, an overall assessment is made, and any deficiencies or problem areas are discussed with the property manager as well as the tenants, to ensure total comprehension and thus success in satisfying the customer's needs and wants. For all other emergency situations and requests, there is a 24-hour customer service hotline at UMS that provides access to supervisors and managers and immediate responses. * 3807 Wilshire Blvd. #800 * Los Angeles, CA 90010 * T(213) 739-1405* F (213) 739-1407* Safety Procedures United Maintenance Systems has a medical and health authorities to suggest our crews become familiar with the safety procedures and emergence procedures, first aid. We believe that accidents can be avoidable, if not preventable. Our employees were taught from the first day of job to observe all the safety regulations and to follow instruction from co-workers. Although the law places the primary responsibility for Occupational Health and Safety on the employer, certain responsibilities are also placed on the employees to adhere to the policies and procedures set forth by the California Administrative code. Our employees are prohibited from removing, displacing, damaging, destroying or tempering with safeguards. Also devices, notices, warning signs or any method or process adopted for employee protection is prohibited. Safety Trainin A new trainee will go through one-day safety training. The topic will cover: 1. How to read Safety Chart. 2. How to life an object safely. 3. How to use stepladder safely. 4. How to use cleaning chemical safely. Also a new trainee will go through first aid training. The topic will cover: 1. How to call for help-911. 2. What to say. I What to do during bleeding, minor cut. 4. What to do during chemical or minor burn. 5. What to do during earthquake. United Maintenance Systems' emphasis to our new and current crews to call 911 if there is an emergency or crises situations. Our supervisors carry first aid kit in their car. Also our management staffs can be reached 24 hours and 365 days at (213) 739-1405. * 3807 Wilshire Blvd. #800 * Los Angeles, CA 90010 * T(213) 739-1405* F (213) 739-1407* ■ F� o Project Manager and Other Key Staff Jae Kiln—Manager A key personnel for the contract. Has ability to make decisions in regards to the contract. Deals with customer directly. Available for site walks of the facility if item is not cured in a timely manner. Eddie Mar_:triego—Site Supervisor Handles all custodians. Is in direct charge of placing custodians and training them to make sure they are up to date on company standards. Lead Custodians— Lead person in the work crew. This person is in charge of reporting to the site sunervisor. Custodian—professionally trained to perform all required tasks up to the standard . * 3807 Wilshire Blvd. #800 * los Angeles, CA 90010 * T (213) 739-1405* F (213) 739-1407* Janitorial Services, Bid No, 2017-21 8. BIDDER SUMMARY SHEET Bidder's Name: United Maintenance Systems Bidder's Address: 3807 Wilshire Blvd #800 Los Angeles, CA 90010 PlanetBids Vendor ID Number for the City of Pomona: 581693 (Bidders MUST be a registered Prospective Bidder and have downloaded the bid document from PlanetBids -DO NOT REGISTER FOR THIS BID THROUGH A THIRD PARTY OTHER THAN PLANETBIDS) California State License Board (CLSB) Number; NIA Department of Industrial Relations (DIR) Registration Number. NIA Number of years providing the specified services: 24 years Main Telephone Number: 213 739-1405 Fax Number: (213) 739-1407 Bid Contact (person responsible for answering questions related to the Bid response): Name: Jae Kim Title: Manager Telephone Number: 213 739-1405 Fax: 213 739-1407 Email: Jkim@umsia.com Management Contact (person responsible for making contract decisions): Name: Same as above Title: Telephone Number: Fax: Email: Contract/Account Manager (Person responsible for the day-to-day servicing of the Contract/Account): Name: Eddie Mazarie os Title: Site Supervisor Telephone Number: 323 936-6451 Fax: Email: edmazariegoumsCcDqmaii.com Page 11 of 34 Janitorial Services, Bid No. 2017-21 11.BID SHEET Janitorial Services, Bid No. 2017-21 The following prices shall be for the initial term of three (3) years: ITEM DESCRIPTION MONTHLY PPRICEPER QTY EXTENDED PRICE ANNUAL PRICE 1 Civic Center Facilities $3,486.003 YRS, . $125,496.00 2 City Yard Facilities $1,693.00 $20,316.00 3 YRS $60,948.00 3 Regional Transit Center $890.00 $10,680.00 3 YRS $32,040.00 4 Police Department Facilities $2,350.00 $28,200.00 3 YRS $84,600.00 Unit Price (unit cost x 3 years) 5 Performance Bond 3 EA $250.00 $3,000.00 $9,000.00 TOTAL CONTRACT PRICE FOR INITIAL THREE (3) TERM $312,084.00 The following prices shall be for optional term extension for year four (4): ITEM DESCRIPTION MONTHLY PRICE PER EXTENDED PRICE YEAR QTY ANNUAL PRICE 1 Civic Center Facilities 1 YR $3,686.00 $44,232.00 $44,232.00 2 City Yard Facilities 1 YR $1,893.00 $22,716.00 $22,716.00 3 Regional Transit Center $990.00 $11,880.00 qYR $11,880.00 4 Police Department Facilities $2,650.00 $30,600.00 $30,600.00 Unit Price 1 EA (unit cost x 1 year) 5 Performance Band $250.00 $3,000.00 $3,000.00 TOTAL CONTRACT PRICE FOR EXTENSION OPTION YEAR FOUR (4) $112,428.00 Page 14 of 34 Janitorial Services, Bid No. 2017-21 The following prices shall be for optional term extension for year five (5): ITEM DESCRIPTION MONTHLY PRICE PER EXTENDED PRICE YEAR QTY ANNUAL PRICE 1 Civic Center Facilities $3,786.00 $45,432.00 1 YR $45,432.00 2 City Yard Facilities 1 YR $1,993.00 $23,916.00 $23,916.00 3 Regional Transit Center $1,090.00 $13,080.00 1 YR $13,080.00 4 Police Department Facilities $2,650.00 $31,800.00 1 YR $31,800.00 Unit Price (unit cost x 1 year) 5 Performance Bond 1 EA $250.00 $3,000.00 $3,000.00 TOTAL CONTRACT PRICE FOR EXTENSION OPTION YEAR FIVE (5) $117,228.00 COMBINED CONTRACT TOTAL FOR INITIAL THREE (3) YEAR TERM, PLUS OPTIONAL TWO (2) YEARS: ITEM TERM PRICE PER TERM 1 INITIAL THREE (3) TERM $312,084.00 2 OPTION YEAR FOUR (4) $112,428.00 3 OPTION YEAR FIVE (5) $117,228.00 Additional Services Prices: ITEM DESCRIPTION PRICE PER SQUAREFOOT 1 Civic Center Facilities 15 cent/sqft 2 City Yard Facilities 15 cent 1 sqft 3 Regional Transit Center 15 cent 1 sqft 4 Police Department Facilities 15 cent J sqft Page 15 of 34 Janitorial Services, Bid No. 2017-21 WORKFORCE EXAMPLE City Hall Facilities Contract Manager Jae Kim Number of Night Supervisor(s) 1 Number of Cleaning Crews 2 Number of Staff on Each Crew 2 City Yard Facilities Contract Manager Jae Kim Number of Night Supervisor(s) 1 Number of Cleaning Crews 2 Number of Staff on Each Crew 2 Regional Transit Center Facilities Contract Manager Jae Kim Number of Night Supervisor(s) 1 Number of Cleaning Crews Number of Staff on Each Crew 2 Pomona Police Department Facilities Contract Manager Jae Kim Number of Night Supervisor(s) 1 Number of Cleaning Crews 1 Number of Staff on Each Crew 2 Page 16 of 34 Janitorial Services, Bid No. 2017-21 12.REFERENCES Provide three (3) past or current federal, state or local government agency references that are comparable to the size of the City of Pomona that your company has directly contracted with as the primary contractor. Goods or services provided must be equal to the specifications or scope of services published herein. References must be for goods or services provided within the past five (5) years. 1. Company Name City of Cypress Address 5275 Orange Ave City Cypress State CA Zip 90630 Contact Name and Title: Larry Campos 1 Public works Supervisor Telephone 562-553-2355 Email Lcampos@cypress.org Number of years that services have been or were provided: 11 years Service provided Janitorial Services for all City owned facilities 2. Company Name City of West Covina Address 825 S Sunset Ave City West Covina State CA Zip 91790 Contact Name and Title: L Yoshino/Maintenance Supervisor Telephone 626-939-8458 Email kyoshino@westcovina.org Number of years that services have been or were provided: 1 year Service provided Janitorial Services for all City owned facilities 3. Company Name CalState Los Angeles Address 5151 State University Dr City Los Angeles State CA Zip 90032 Contact Name and Title: Kirby Williams Telephone 323-791-6875 Email Kwilliamsl@cslanet.calstatela.edu Number of years that services have been or were provided: 8 years Service provided Janitorial Services for campus facilities Page 17 of 34 Janitorial Services, Bid No, 2017-21 13.CITY OF POMONA MINORITY BUSINESS QUESTIONNAIRE Failure to complete and submit this Worksheet with the Bid response will render the Bid non-responsive and will not be considered for award. Name of Business: UMs Inc Division or Subsidiary, if applicable: Business Address: 3807 wilshire Blvd #800 Los Angeles, CA 90010 Business Telephone No.: 213-739-1405 Contact Person: Jae Kim Title: Manager Type of Business: Non Profit [ ] Sole Proprietorship [ ] Partnership — General [ ] — Limited [ ] — Corporation [ x] Is the business 51% or more owned by: American Indian [ ] Asian [ X] Black [ ] Hispanic [ ] Female [ X] Other [ ] (please specify) Prepared By: Jae Kim Title: Manager Date: 112118 For more information, please contact the City of Pomona Purchasing Division (909) 620-2381. Page 18 of 34 Janitorial Services, Bid No. 2017-21 14.CITY OF POMONA STATEMENT OF NON-COLLUSION BY CONTRACTOR Failure to complete and submit this Worksheet with the Bid response will render the Bid non-responsive and will not be considered for award. The undersigned who submits herewith to the City of Pomona a Bid or proposal does hereby certify that: a. All statements of fact in such bid or proposal are true; b. Such bid or proposal was not made in the interest of or on behalf of any undisclosed person, partnership, company, association, organization or corporation; c. Such bid or proposal is genuine and not collusive or sham; d. Bidder has not, directly or indirectly by agreement, communication or conference with anyone, attempted to induce action prejudicial to the interest of the City of Pomona or of any other bidder or anyone else interested in the proposed procurement; e. Bidder did not, directly or indirectly, collude, conspire, connive or agree with anyone else that said bidder or anyone else would submit a false or sham bid or proposal, or that anyone should refrain from bidding or withdraw his bid or proposal; f. Bidder did not, in any manner, directly or indirectly seek by agreement, communication or conference with anyone to raise or fix the bid or proposal price of said bidder or of anyone else, or to raise or fix any overhead, profit or cost element of his bid or proposal price, or that of anyone else; g. Bidder did not, directly or indirectly, submit his bid or proposal price or any breakdown thereof, or the contents thereof, or divulge information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member agent thereof, or to any individual or group of individuals, except to the City of Pomona, or to any person or persons who have a partnership or other financial interest with said bidder in his business. h. Bidder did not provide, directly or indirectly to any officer or employee of the City of Pomona any gratuity, entertainment, meals, or anything of value, whatsoever, which could be construed as intending to invoke any form of reciprocation or favorable treatment. i. No officer or principal of the undersigned firm is employed or has been employed, either full or part time, by the City of Pomona, either currently or within the last two (2) years, or is related to any officer or employee of the City by blood or marriage within the third degree. An exception to this section may be granted by approval of the City Council prior to contract award. j. No officer or principal of the undersigned firm nor any subcontractor to be engaged by the principal has been convicted by a court of competent jurisdiction of any charge of fraud, bribery, collusion, conspiracy or any other act in violation of any state or federal antitrust law in connection with the bidding on, award of, or performance of, any public work contract, with any public entity, within the last three years. I certify, under penalty of perjury under the laws of the State of California, that the foregoing is true and correct and that this certification was executed on (Date) 112118 at (Location) Los an eles California. Business: By: . UMS Inc . Address: (Signature) 3807 wilshire Blvd#800 Los angeles, CA 90010 Jae Kim 1 Manager (Print Name &Title) Page 19 of 34 Janitorial Services, Bid No. 2017-21 15.CITY OF POMONA AGREEMENT FOR INDEMNIFICATION BY CONTRACTOR AND ACCEPTANCE AND ACKNOWLEDGMENT OF PROCUREMENT PRACTICES OF THE CITY OF POMONA Failure to complete and submit this Worksheet with the Bid response will render the Bid non-responsive and will not be considered for award. The City of Pomona requires contractors and suppliers of services to the City to agree to indemnify and hold the City of Pomona harmless for claims or losses arising from, or in connection with, the contracting party's work for the City of Pomona before a Purchase Order is issued. To reduce the possibility of misunderstanding between contracting parties and the City in case of a claim or lawsuit, the City of Pomona is requiring that contacting parties who perform services for the City sign this letter. This letter will act as and become a part of each Contract/Purchase Order between the City of Pomona and the contracting parties signing the letter for the duration of the contract term and any extensions thereto. In consideration of the opportunity of doing work for the City of Pomona and benefits to be received thereby, the contracting party to this agreement agrees as follows: 1. That where a contract, purchase order or confirming order is issued by the City of Pomona awarding a contract, this Letter Agreement is to be considered part of that contract. 2. Contractor agrees to indemnify the City of Pomona, and any officer, employee or agent, and hold the City of Pomona, and any officer, employee or agent, thereof harmless from any and all claims, liabilities, obligations and causes of action, of whatsoever kind or nature, for injury to, or death of, any person (including officers, employees and agents of the City of Pomona), and for injury or damage to or destruction of property (including property of the City of Pomona), resulting from any and all actions or omissions of contractor or contractor's employees, agents or invitees, or any subcontractor of contractor or any of such subcontractor's employees, agents or invitees. 3. That the contracting party specifically waives the benefits and protection of Labor Code Section 3864 which provides: "If an action, as provided in this chapter, is prosecuted by the employee, the employer, or both jointly against the third person results in judgment against such third person or settlement by such third person, the employer shall have no liability to reimburse or hold such third person harmless on such judgment or settlement in the absence of a written agreement so to be executed prior to the injury." This waiver will apply to the contracting party to this letter to any contracts awarded by the City of Pomona during the term of this Agreement and any extensions thereto. 4. That this Agreement has been signed by an authorized representative of the contracting party, and such representative has the authority to bind the contractor to all terms and conditions of this Agreement. 5. That this Agreement shall be binding upon the successors and assignees of the contracting party to any contract with the City of Pomona. As a condition precedent to acceptance, any contacts from the City of Pomona and contracting party agree to advise its successors or assignees of this Agreement and to obtain their consent to it in writing before the work of the representative successor or assignees begins. Such assignment shall not be effective without the prior written consent of the City of Pomona. 6. To promptly notify the City of Pomona of any change in ownership of the contracting party while this Agreement is in force. This letter Agreement cannot be modified or changed without the express written consent of the City of Attorney of the City of Pomona. agree to the terms of this Letter Agreement on behalf of: Business: UMS Inc By. (Signature) Address: 3807 Wilshire Blvd#800 Los Angeles, CA 90010 Jae Kim 1 Manager (Print Name & Title) Date: 112118 Page 20 of 34 Janitorial Services, Bid No. 2017-21 17.EXCEPTIONS SHEET Exceptions to any part of this bid document (scope of work, specifications, required forms, sample terms and conditions, etc.) must be clearly identified and described in detail using the following worksheet. Make a copy of, and use additional sheets if needed. Bidder must state if no exceptions will be taken. Failure to complete and submit this worksheet with the bid response may render the bid submittal as non-responsive. Janitorial Services, Bid No. 2017-21 Reference Reference Exceptions Page# Item # Page 33 of 34 Janitorial Services, Bid No. 2017-21 18.ACKNOWLEDGEMENT AND SIGNATURE OF AUTHORIZATION "Janitorial Services, Bid No. 2017-21" Failure to complete and submit this Worksheet with the Bid response will render the Bid non-responsive and will not be considered for award. I ���- MgAa� have read and understand (Full Printed Name) (Title) the Bid Document, and I am duly authorized to commit my company to sell goods or perform services specified herein. I understand by signing this bid I am not obligating the City to make this procurement, nor am I signing a contract to sell goods or perform services. By signing this document, upon award of a contract. 1 agree to comply with all specifications, scope of services requirements and terms and conditions described herein at the rices offered This bid is firm for 90 days from the due date identified in the Schedule of Events of this Bid. Authorized Representative: Business Name: U S Y c_ Authorized Signer: S 1 r2 JA A 8bt> Lp C Wb Business Address: (Signature) Phone Number/E-mail Address: (Print Name & Title) Page 34 of 34